Sih
Aged Care
In Your Home
We deliver the intent of the government in the Support At Home program, in compliance with The Aged Care Quality Standards.
Our Services
We deliver the following services under the Support At Home program.
Clinical supports
These are specialised services to maintain or regain functional and/or cognitive capabilities.
Independence
These are supports delivered to participants to help them manage activities of daily living and the
Everyday living
These are supports to assist participants to keep their home in a liveable state in order to enable
Our Vision
We are a niche provider servicing a number of participants where we can provide each and every participant our full attention and focus. We believe every participant’s relationship with us is a long-term journey and we are always available to provide assistance.
Throughout the journey, in addition to all the services delivered, we will advocate for the participant, adding on extra services where needed, conduct support plan reviews and submit request for funding level upgrades.
Our achievement is reflected by the participant’s testimonial. We treat each participant and their family members as partners in this long-term journey and we take pride in the genuine connection and bond created by our trust, respect and continuous commitment.
Our Mission
We deliver the intent of the government in the Support At Home program, in compliance with The Aged Care Quality Standards. In return, the participants will appreciate the benefits of program to remain living in their homes: safely, independently and with dignity.
Testimonial
Angela
Support in Home was well prepared (compared to other providers) which shows much care in their intent to provide a good service. The staff took the time to explain and go over all the areas thoroughly until we can understand how the home care package works. In the end, it gave me the confidence to rely on Support in Home to provide services to my mum. Support in Home is now the Case Manager for my mum.
Donna
Support in Home was very professional in their approach. The staff explained the program very well and we were ready to sign up at the initial meeting. However, we were not pressured to sign any legal documents at the end of the meeting. We were not coerced into making any decision and allow us to think over (with other providers).
Support in Home kept its promise of a free no obligation meeting. We found their offer was fully genuine and respecting our request to get to know them.
Geoff
Kam is excellent, does a great job and has great work ethics
Alice, client’s advocate
Frank (client) looks well and happy. He is well dressed and looks much healthier and his cognition appears better. I hear you have been taking Frank shopping and cooking for him and he is enjoying his meals. It appears that you have built a positive rapport with Frank. Well done. You have made a significant difference to Frank’s quality of life.
Donna
Kam was very professional in his approach. He explained Support At Home very well and we were ready to sign up at the initial meeting. However, he did not prepare any legal documents for signing. He did not force us into a decision and allow us to think over (with other providers). Kam kept his promise of free no obligation meeting. We found he was fully genuine and respecting our call to use his offer of free no obligation meeting. Geoff
Kam is excellent, does a great job and has great work ethics Alice, client’s advocate
Frank (client) looks well and happy. He is well dressed and looks much healthier and his cognition appears better. I hear you have been taking Frank shopping and cooking for him and he is enjoying his meals. It appears that you have built a positive rapport with Frank. Well done. You have made a significant difference to Frank’s quality of life.
Angela
Kam was well prepared (compared to other providers) which shows much care in his intent to provide a good service. He took the time to explain and go over all the areas thoroughly until we can understand how the home care package works. In the end, it gave me the confidence to rely on Kam to provide services to my mum. Kam is now the Case Manager for my mum.